Privacy Policy

1. Introduction

SYMO Global, LLC ("SYMO Global," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit symoglobal.com or any of our associated web properties (collectively, the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use the Site.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, company name, and message content submitted through our contact form.
• Usage data — pages visited, time spent on the Site, referring URLs, browser type, and device information collected automatically via analytics tools.
• Cookies — small data files stored on your device to improve your browsing experience and help us understand how the Site is used.

We do not collect payment card information, government identification numbers, or sensitive personal data through this Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the services you request.
• Improve the content, functionality, and performance of the Site.
• Understand how visitors interact with the Site through aggregated, anonymised analytics.
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies & Analytics

The Site uses first-party analytics (Umami) to collect anonymised, aggregated usage statistics. No personally identifiable information is stored in analytics cookies, and data is not shared with advertising networks. You may disable cookies in your browser settings at any time; however, some features of the Site may not function correctly as a result.

5. Third-Party Links

The Site contains links to external websites operated by third parties, including our portfolio companies (Awesomers, Catalyst88, Parsimony, and Humanity Now). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

6. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. Anonymised analytics data may be retained indefinitely in aggregate form.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of certain data processing activities.

To exercise any of these rights, please contact us using the details in Section 9 below.

8. Children's Privacy

The Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us via the Contact page. We will respond within a reasonable timeframe.

SYMO Global, LLC · Austin, TX, USA

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.