Bronze Sourcing Level

BRONZE SOURCING 

 

The SYMO Global team will perform sourcing functions at a service level as described below.

 

The result of this process is to take a product concept and identify 2-4 factories that can produce the item.

 

Customer is responsible to provide as much of the information noted below as possible. (We will send the form following your order within 2 Business Days.)

 

  • Your Company Information
  • Primary Contact for this project including phone, skype and email.
  • Name of the Item (even a working title is ok)
  • Link to any example items (amazon, Alibaba, etc..)
  • Weight
  • Dimensions
  • Detailed Material Specifications (what is it made of, density, gauge 
  • Target Price (and currency of target price)
  • Opening Order Quantity
  • Expected Re-Order Rate (monthly, quarterly, etc..)
  • Expected Lead Time
  • What country is your target market
  • As many Photos, Drawings or CAD designs that show what you want the product to look like as possible.
  • A sample of the item when possible
  • Any OEM specific requirements for the item and packaging
  • Additional contact points: wechat
  • Notes about the usage and specifics of the item if available (e.g. A camping flashlight, Exterior case material must be of ALLOY 3003 with 3MM gauge, with 3 stages of soon and emergency flashing.)
  • Any required testing documents you require from the factory. (MSDS or specific tests for your product to assure quality and or assist with clearing customs.)
  • Any questions you want the factory to answer that are critical to your decision process.

 

The more information provided to your China team will expedite your process AND insure you get a higher quality product.

 

The minimum requirements are company info, target product link, weight, dimensions, price and MOQ.  

 

Our deliverables:

 

Upon your submission we will review within 48 hours and respond with any information we absolutely require in addition to whats been provided.

 

Once the information that we receive is enough to proceed you will be issued a project ID #.

 

During our process we may identify anywhere from 5-50 factories that make the types of items you are interested in. Using our own proprietary investigation methods, knowledge of the marketplace and experience interacting with suppliers we will refine that list.

 

We will then find between 2 and 4 factories that can produce the item you requested with the market prices on the items. We will communicate to the factory of your price target, but we will not be acting as a negotiator at this service level. We will provide all communications back from the factory in English.

 

We will submit the factory information and pricing information as well as other pertinent details in a report to you.

 

The sourcing process can take anywhere from 1-3 weeks. We guarantee we will provide at least 2 viable sources within 20 business days from the time we issue a project ID#.

 

During the process we can communicate via email for questions.

 

We will provide up to 2 hours skype time during the process to be used as needed. (extra time is available at an added cost.)

 

Our mission will be to find a factory that is cooperative and has an adequate level of English communication and a supplier who can meet your pricing, MOQ, and lead time requirements. 

 

However, we are not responsible for market pricing nor can we determine if your targets are realistic from the perspective of the factory. We will act us your sourcing agent to clearly communication your expectations. We will then communicate clearly the factory replies or responses.

 

Although we will look to 3rd party verification about the factory performance to insure the factory is a reliable source we can not guarantee the factory’s performance for timing, product quality or other requirements. 

 

Once the final report is delivered this Bronze Sourcing Level engagement is completed.

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Silver Sourcing Level

Silver Sourcing

 

Sourcing Level 2 deliverables include all of Bronze Sourcing level deliverables

 

PLUS +

 

We will visit all of the primary candidates factories.

 

We will include up to another 2 hours of Skype time.

 

You will receive a report about each factory visit including photos of the factory use as  part of your decision making process.

  • You will be responsible to reimburse our travel expenses which we will estimate prior to the trip for your approval and invoice you based on that Estimate. We will then provide a trip report expense summary and either refund excess costs or invoice any remaining costs. The factory locations can make a big difference in cost so there is no way to estimate the travel expenses the locations ahead of time.

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Gold Sourcing Level

Gold Sourcing Level

 

Gold Sourcing Level deliverables includes all of Bronze Sourcing Level items.

 

Gold Sourcing Level deliverables includes all of Silver Sourcing Level items.

 

PLUS + we will coordinate a sample** request process for up to four factory candidates. (samples can be requested twice from all factories and up to four times from the winning factory.)

 

**You will be responsible to pay for any sample production and shipping costs.

 

Gold Sourcing adds up to another 2 hours of Skype Time.

 

Additionally we will negotiate on your behalf on whatever items are most important to you. (e.g. - unit price, MOQs, terms, etc…) We will provide a final quote from the factory that you can use to begin your purchasing process.

 

* Although we can not predict the outcome of any negotiation we can assure you that the decades of experience and breadth of knowledge will put you in a much stronger position then if you were on your own.

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Sample Request Process

This is the sample request package.

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Negotiating Process

At some point in your process you may have a situation that calls for some expert negotation. THIS INCLUDES UP TO 2 HOURS OF SKYPE CONFERENCING WITH YOU THE CUSTOMER AND OUR TEAM MEMBERS. It includes unlimited time talking to the factory staff.

 

Perhaps the factory is unwilling to give you the price you think is reasonable. 

 

Maybe the factory is demanding a minimum order quantity MOQ that is too high for your first order. 

 

The situation may be that the factory is demanding financial terms that you can not accept.

 

No matter what the situation if you need help negotiating anything with the factory PRIOR to placing an order we can help.

 

We can not guarantee that we can get exactly what you want, but by leveraging our decades of experience and our local Chinese team members you will get the benefit of the following:

 

1) Clear communication to the factory in their native tongue about what you want.

2) You will receive clear communication back about the factory position AND we'll give you our insight and advice what the next move is.

3) We'll provide guidance on where to compromise and where to stand strong.

4) If a skype conference is something that is helpful to have you, the factory and our team on the same call we can coordinate and handle all translation and communication.

5) We will provide ideas, alternative strategies and other concepts that may help break through the negotiation to bring you forward to a purchase.

6) We will maintain professionlism and lead the negotiation process towards a positive outcome for both parties, but our duty is to you first. We are there to help YOU win. 

 

We have many examples of negotiations that have had a very large impact on our customer's bottom lines. Saving a few cents here and there can really add up over time as you order more and more.

 

*Skype time is a maximum allowance. No refunds will be offered if the full skype time is not used.

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Purchasing and Inspection

Once you have identified your factory and received samples then you are ready to make a purchase.

 

Our team can help coordinate a quote from the factory, relay the Purchase Order from you to the factory and get the factory to produce a binding PI (pro-forma invoice) to your company. 

 

Between each communication our team will check the documents for all details to be sure that both parties are leve set.

 

Once the PI is verified and the order proceeds (Some factories will require a deposit first) then our team will be sure that the factory gives an estimated ship date and will check in once per week to get the factory to provide any updates or variances.

 

Once the production has been completed, but before shipping one of our team members will pay a visit to inspect the items prior to shipment.

 

The team will inspect for visual defects, packaging quality and compliance with all terms within your purchase order to the factory. (Note: lab testing or other 3rd party requirements may be necessary for some items. Our team will coordinate those efforts, but can not replace required lab or other types of complex testing. You will be responsible for the costs of any tests you require.)

 

After the inspection, once the shipment has been cleared, you are responsible to communicate with your freight forwarder to work with the factory to finalize the shipment details. All shipping paperwork is to be managed by your shipping provider. We will help communicate with you and the factory, but the shipping details will be your responsibility.

 

A report following inspection (and any related lab tests) will be provided.

 

Ad hoc inquires that are directly related to this shipment will be responded to within one business day. These types of inquires are often time sensative requirements to clear customs and so we'll do our best to help you through those by asking the factory to help with any of those unexpected requests. All of these inquires will use skype time if any is remaining even if the communication is via email or task management system.

 

This process includes up to 3 hours of Skype time.

 

*Skype time is a maximum allowance. No refunds will be offered if the full skype time is not used.

More details
Sample Photo Process - 1 ITEM with Lifestyle + Models

1 PURCHASED ITEM GETS 25 PHOTOS AS OUTLINED BELOW.


NOTE: If you have more than one item then increase the item quantity in the symoglobal.com shopping cart.)


We'll help you accelerate the speed with which you receive high resolution photos and almost certainly lower your cost as well!

 

Once you have an approved final sample available or a first item from your production run your factory can send the item to one of our China based locations. (usually takes 1-3 days shipping) 


This process will typically take 7-14 days to complete depending on the model selection and availability.

 

Then our team will facilitate the photography process with the Professional Photography studio to provide the following:


10 pictures of your item on white background all edited for Amazon standards set from different angles. If you have specific shots you will need to communication any directions you have prior to the photo shoot. Please note: These are item photographs and not lifestyle images.

15 lifestyle photos with a western model on location that works well for your item. If you have a specific location concept please provide that communication following your order so that we can be sure we can accommodate your requests. Locations are not specific cites or places, but a concept like an outdoor park, or a kitchen, or an office, etc... All of these photos will be professionally touched up and edited high resolution photos.

Extra photos taken during the shoot, but not edited may be available for purchase after the completion of the photo shoot. Inquire for details.

 

It is very common for inexpensive photo solutions in the USA to charge $50.00USD-$250.00 per white background simple photo which really adds up quick for 9 photos AND the timing is never as fast as you want. Furthermore our lifestyle package offers the chance to have extraordinary high resolution photos shot on location with high end western models. This is an unprecedented opportunity. 

 

These photos can be done before your product even arrives to Amazon's FBA warehouses.

 

If you have specific shots you want or angles all you need to do is communicate your requirements in the engagement form and we'll translate from English to Chinese.

 

This expedited solution will give you photos 3-5 WEEKS before you normally can produce them. You can start social media, building your item listing, PR, and more as a result of this accelerated solution.


The studio only speaks Chinese and our team will act as your liaison to receive your sample, communicate with studio, hold them to the agreed schedule and produce the photos for your final approval. Typically photos are completed within 7-14 days of sample arrival to studio.

 

This streamlined process really can save you a ton of time and energy.

 

You are responsible to ship the samples to our China location.

 

We all know that high quality photography is vital for selling online especially on AmazonWalmart or Ebay


Now you can get that process done before the product ever leaves the country. 

 

(CHINA ORIGIN ITEMS ONLY PLEASE. Items shipped in from outside China will have to hassle with China customs as an imported item and that is not good for anyone. Therefore we only accept items that originate from within China.)

 

This includes up to 30 minutes of SKYPE time for the duration of the project. Extra SKYPE time can be purchased if needed during the project.

 

*Skype time is a maximum allowance. No refunds will be offered if the full Skype time is not used. WeChat may be substituted for SKYPE based on customer requirements.

 

FAQs


What is the Photography Engagement from SYMOGLOBAL.com?

Private label businesses that develop products in China can produce VERY high quality images that are created inside of China quickly and at very aggressive prices. Entrepreneurs love speed and this process can help brands accelerate their product launch schedules.

 

What services are provided by this service engagement?

For each individual product our process will provide high resolution photographs including all required editing to make the images Amazon complaint as noted in the individual package offering.

 

How does the service work?

A customer goes online to www.symoglobal.com and then places an order for the LifeStyle + Model service engagement. Each engagement provides photos for an individual item. If you have more than one item just order an engagement for each individual item.

 

What does the process look like?

 

STEP 1: SAMPLE - Once you have a sample or a production unit available in China your factory will send using the mail to our address in Guangzhou China. Deliver is fast and relatively inexpensive inside go China typically within 1-3 days.

 

STEP 2: DIRECTION - If you have specific angles you want to direct us to provide simply send any instructions with photographs as examples for guidance.

 

STEP 3: PHOTOGRAPHY - We will then provide the studio the physical item for photography and provide your direction. If you do not have your own directions we will instruct the studio to research the best angles and proceed with those recommendations.

 

STEP 4: REVIEW & ACCEPT - Normally* within 7-14 days the studio will provide fully edited photos for client review. If there is a change or something that the client is not satisfied with we will redo the images until the client is happy. *The time for production can vary based on time of year. If the timeline is beyond 7-14 days we will communicate those delays as soon as possible. Chinese holidays do not count as working days.

 

STEP 5: NO RISK ESCAPE CLAUSE - If we can not meet the requirements of the client we will refund the purchase price without delay or hassle.* Remember that any photos created during the process remain under copyright protection and the property of www.symoglobal.com until the job has been paid and accepted by client. In the event of a refund the client can not use the photos that were created during the process.

 

STEP 6: SAMPLE - After the photography process is completed we will discard your sample.

 

What kind of privacy do I have?

The team at SymoGlobal will protect your item’s privacy and will not disclose your information about your name, item, brand or anything else. Your privacy is very important and we will never compromise it.

 

Where is SymoGlobal located?

Our company is founded and our headquarters is located in the United States. We do have team members from all over the world including China, Europe, Philippines, India, and more. Our global team is committed to helping entrepreneurs around the world.

 

What are the biggest benefits to using SymoGlobal photography services?

 

TIME: The best part of using mysymo.com is to accelerate your time to get high resolution photographs of our product while the item is still in China. Most of the time we can provide photos before you actually receive your shipment. This means you can create your listing, marketing and other creative content even before the item is in stock and ready for sale.

 

COST: The other great benefit is that our service is able to reduce the costs for product photography for most brand owners by 25% to 75%. Especially if you have a lot of items this can be a HUGE savings over the years.

 

Does this service qualify for Empowery Rebates? 


All engagements on SymoGlobal are Empowery eCommerce Cooperative aligned services. Members of Empowery will earn rebates on each purchase made from SymoGlobal. For details visit www.empowery.com and consult the member-vendor liaison.

More details
Sample Photo Process - 1 ITEM with 9 PHOTOS

1 PURCHASED ITEM GETS 9 INDIVIDUAL PHOTOS!

(If you have more than one item then increase the item quanitity in the mysymo.com shopping cart.)

 

We'll help you accelerate the speed you receive high resolution photos and almost certainly lower your cost as well.

 

Once you have an approved final sample available or a first item from your production run your factory can send the item to one of our China based locations. (usually takes 1-2 days shipping)

 

Then our team will get the Professional Photography studio to provide you 9 pictures of your item all edited for Amazon standards set from different angles. If you have specific shots you will need to communication any directions you have prior to the photo shoot.

Please note: These are item photographs and not lifestyle images.

 

It is very common for inexpensive photo solutions in the USA to charge $50.00USD-$250.00 per photo which really adds up quick for 9 photos AND the timing is never as fast as you want.

 

These photos can be done before your product even arrives to Amazon's FBA warehouses.

 

If you have specific shots you want or angles all you need to do is communicate your requirements in the engagement form and we'll translate from English to Chinese.

 

This expedited solution will give you photos 3-5 WEEKS before you normally can produce them.

The studio only speaks Chinese and our team will act as your liason to receive your sample, communicate with studio, hold them to the agreed schedule and produce the photos for your final approval. Typically photos are completed within 7 days of arrival to studio.

 

This streamlined process really can save you a ton of time and energy.

 

You are responsible to ship the samples to our China location.

 

We all know that high quality photography is vital for selling online especially on Amazon, Walmart or Ebay

Now you can get that process done before the product ever leaves the country. 

 

(CHINA ORIGIN ITEMS ONLY PLEASE. Items shipped in from outside China will have to hassle with China customs as an imported item and that is not good for anyone. Therefore we only accept items that originate from within China.)

 

This includes up to 30 minutes of SKYPE time for the duration of the project. Extra SKYPE time can be purchased if needed during the project.

 

*Skype time is a maximum allowance. No refunds will be offered if the full skype time is not used.

 

FAQs

What is the Photography Engagement from MySymo?

Private label businesses that develop products in China can produce VERY high quality images that are created inside of China quickly and at very aggressive prices. Entrepreneurs love speed and this process can help brands accelerate their product launch schedules.

 

What services are provided by this engagement?

For each individual product our process will provide 9 different high resolution photographs including all required editing to make the images Amazon complaint.

 

How does the service work?

A customer goes online to www.mysymo.com and then places an order for the Photography engagement. Each engagement provides 9 photos for an individual item. If you have more than one item just order an engagement for each individual item.

 

What does the process look like?

 

STEP 1: SAMPLE - Once you have a sample or a production unit available in China your factory will send using the mail to our address in Guangzhou China. Deliver is fast and relatively inexpensive inside go China typically within 2-3 days.

 

STEP 2: DIRECTION - If you have specific angles you want to direct us to provide simply send any instructions with photographs as examples for guidance.

 

STEP 3: PHOTOGRAPHY - We will then provide the studio the physical item for photography and provide your direction. If you do not have your own directions we will research the best angles and provide those recommendations to the studio.

 

STEP 4: REVIEW & ACCEPT - Normally* within 7 days the studio will provide fully edited photos for client review. If there is a change or something that the client is not satisfied with we will redo the images until the client is happy. *The time for production can vary based on time of year. If the timeline is beyond 7 days we will communicate those delays as soon as possible.

 

STEP 5: NO RISK ESCAPE CLAUSE - If we can not meet the requirements of the client we will refund the purchase price without delay or hassle.* Remember that any photos created during the process remain under copyright protection and the property of www.mysymo.com until the job has been paid and accepted by client. In the event of a refund the client can not use the photos that were created during the process.

 

STEP 6: SAMPLE - After the photography process is completed we will discard your sample.

 

What kind of privacy do I have?

The team at mysymo.com will protect your item’s privacy and will not disclose your information about your name, item, brand or anything else. Your privacy is very important and we will never compromise it.

 

Where is mysymo.com located?

Our company is founded and our headquarters is located in the United States. We do have team members from all over the world including China, Europe, Canada and more. Our global team is committed to helping entrepreneurs around the world.

 

What are the biggest benefits to using the mysymo.com photography services?

 

TIME: The best part of using mysymo.com is to accelerate your time to get high resolution photographs of our product while the item is still in China. Most of the time we can provide photos before you actually receive your shipment. This means you can create your listing, marketing and other creative content even before the item is in stock and ready for sale.

 

COST: The other great benefit is that our service is able to reduce the costs for product photography for most brand owners by 25% to 75%. Especially if you have a lot of items this can be a HUGE savings over the years.

 

Can the mysymo.com photography engagement provide lifestyle photos?

No at this time we do not offer lifestyle photographs. The resources, process and direction required for lifestyle photographs is more complex than item photos and therefore we can not provide this service as of now.

 

More details
Sample Photo Process - 1 ITEM with 4 photos

NOTE: 1 PURCHASED ITEM GETS 4 INDIVIDUAL PHOTOS!

If your item is metallic glossy refer to item Sample Photo Process Metallic Glossy
If your item is non-metallic glossy refer to item Sample Photo Process Non-Metallic Glossy

(If you have more than one item then increase the item quantity in the mysymo.com shopping cart.)

We'll help you accelerate the speed you receive high resolution photos and almost certainly lower your cost as well.

Once you have an approved final sample available or a first item from your production run your factory can send the item to one of our China based locations. (usually takes 1-2 days shipping)

Then our team will get the Professional Photography studio to provide you 9 pictures of your item all edited for Amazon standards set from different angles. If you have specific shots you will need to communication any directions you have prior to the photo shoot.

Please note: These are item photographs and not lifestyle images.

It is very common for inexpensive photo solutions in the USA to charge $50.00USD-$250.00 per photo which really adds up quick for 4 photos AND the timing is never as fast as you want.

These photos can be done before your product even arrives to Amazon's FBA warehouses.

If you have specific shots you want or angles all you need to do is communicate your requirements in the engagement form and we'll translate from English to Chinese.

This expedited solution will give you photos 3-5 WEEKS before you normally can produce them.

The studio only speaks Chinese and our team will act as your liason to receive your sample, communicate with studio, hold them to the agreed schedule and produce the photos for your final approval. Typically photos are completed within 7 days of arrival to studio.

This streamlined process really can save you a ton of time and energy.

You are responsible to ship the samples to our China location.

We all know that high quality photography is vital for selling online especially on Amazon, Walmart or Ebay.

Now you can get that process done before the product ever leaves the country.

(CHINA ORIGIN ITEMS ONLY PLEASE. Items shipped in from outside China will have to hassle with China customs as an imported item and that is not good for anyone. Therefore we only accept items that originate from within China.)

This includes up to 30 minutes of SKYPE time for the duration of the project. Extra SKYPE time can be purchased if needed during the project.

*Skype time is a maximum allowance. No refunds will be offered if the full skype time is not used.

FAQs

What is the Photography Engagement from MySymo?

Private label businesses that develop products in China can produce VERY high quality images that are created inside of China quickly and at very aggressive prices. Entrepreneurs love speed and this process can help brands accelerate their product launch schedules.

What services are provided by this engagement?

For each individual product our process will provide 4 different high resolution photographs including all required editing to make the images Amazon complaint.

How does the service work?

A customer goes online to www.mysymo.com and then places an order for the Photography engagement. Each engagement provides 4 photos for an individual item. If you have more than one item just order an engagement for each individual item.

What does the process look like?

STEP 1: SAMPLE - Once you have a sample or a production unit available in China your factory will send using the mail to our address in Guangzhou China. Deliver is fast and relatively inexpensive inside go China typically within 2-3 days.

STEP 2: DIRECTION - If you have specific angles you want to direct us to provide simply send any instructions with photographs as examples for guidance.

STEP 3: PHOTOGRAPHY - We will then provide the studio the physical item for photography and provide your direction. If you do not have your own directions we will research the best angles and provide those recommendations to the studio.

STEP 4: REVIEW & ACCEPT - Normally* within 7 days the studio will provide fully edited photos for client review. If there is a change or something that the client is not satisfied with we will redo the images until the client is happy. *The time for production can vary based on time of year. If the timeline is beyond 7 days we will communicate those delays as soon as possible.

STEP 5: NO RISK ESCAPE CLAUSE - If we can not meet the requirements of the client we will refund the purchase price without delay or hassle.* Remember that any photos created during the process remain under copyright protection and the property of www.mysymo.com until the job has been paid and accepted by client. In the event of a refund the client can not use the photos that were created during the process.

STEP 6: SAMPLE - After the photography process is completed we will discard your sample.

What kind of privacy do I have?

The team at mysymo.com will protect your item’s privacy and will not disclose your information about your name, item, brand or anything else. Your privacy is very important and we will never compromise it.

Where is mysymo.com located?

Our company is founded and our headquarters is located in the United States. We do have team members from all over the world including China, Europe, Canada and more. Our global team is committed to helping entrepreneurs around the world.

What are the biggest benefits to using the mysymo.com photography services?

TIME: The best part of using mysymo.com is to accelerate your time to get high resolution photographs of our product while the item is still in China. Most of the time we can provide photos before you actually receive your shipment. This means you can create your listing, marketing and other creative content even before the item is in stock and ready for sale.

COST: The other great benefit is that our service is able to reduce the costs for product photography for most brand owners by 25% to 75%. Especially if you have a lot of items this can be a HUGE savings over the years.


More details
Sample Photo Process Metallic Glossy - 1 ITEM with 4 photos

NOTE: 1 PURCHASED ITEM GETS 4 INDIVIDUAL PHOTOS OF A METALLIC GLOSSY ITEM!

(If you have more than one item then increase the item quantity in the mysymo.com shopping cart.)

 

We'll help you accelerate the speed you receive high resolution photos and almost certainly lower your cost as well.

 

Once you have an approved final sample available or a first item from your production run your factory can send the item to one of our China based locations. (usually takes 1-2 days shipping)

 

Then our team will get the Professional Photography studio to provide you 4 pictures of your item all edited for Amazon standards set from different angles. If you have specific shots you will need to communication any directions you have prior to the photo shoot.

Please note: These are item photographs and not lifestyle images.

 

It is very common for inexpensive photo solutions in the USA to charge $50.00USD-$250.00 per photo which really adds up quick for 4 photos AND the timing is never as fast as you want.

 

These photos can be done before your product even arrives to Amazon's FBA warehouses.

 

If you have specific shots you want or angles all you need to do is communicate your requirements in the engagement form and we'll translate from English to Chinese.

 

This expedited solution will give you photos 3-5 WEEKS before you normally can produce them.

The studio only speaks Chinese and our team will act as your liason to receive your sample, communicate with studio, hold them to the agreed schedule and produce the photos for your final approval. Typically photos are completed within 7 days of arrival to studio.

 

This streamlined process really can save you a ton of time and energy.

 

You are responsible to ship the samples to our China location.

 

We all know that high quality photography is vital for selling online especially on AmazonWalmart or Ebay

Now you can get that process done before the product ever leaves the country. 

 

(CHINA ORIGIN ITEMS ONLY PLEASE. Items shipped in from outside China will have to hassle with China customs as an imported item and that is not good for anyone. Therefore we only accept items that originate from within China.)

 

This includes up to 30 minutes of SKYPE time for the duration of the project. Extra SKYPE time can be purchased if needed during the project.

 

*Skype time is a maximum allowance. No refunds will be offered if the full skype time is not used.

 

FAQs

What is the Photography Engagement from MySymo?

Private label businesses that develop products in China can produce VERY high quality images that are created inside of China quickly and at very aggressive prices. Entrepreneurs love speed and this process can help brands accelerate their product launch schedules.

 

What services are provided by this engagement?

For each individual product our process will provide 4 different high resolution photographs including all required editing to make the images Amazon complaint.

 

How does the service work?

A customer goes online to www.mysymo.com and then places an order for the Photography engagement. Each engagement provides 4 photos for an individual item. If you have more than one item just order an engagement for each individual item.

 

What does the process look like?

 

STEP 1: SAMPLE - Once you have a sample or a production unit available in China your factory will send using the mail to our address in Guangzhou China. Deliver is fast and relatively inexpensive inside go China typically within 2-3 days.

 

STEP 2: DIRECTION - If you have specific angles you want to direct us to provide simply send any instructions with photographs as examples for guidance.

 

STEP 3: PHOTOGRAPHY - We will then provide the studio the physical item for photography and provide your direction. If you do not have your own directions we will research the best angles and provide those recommendations to the studio.

 

STEP 4: REVIEW & ACCEPT - Normally* within 7 days the studio will provide fully edited photos for client review. If there is a change or something that the client is not satisfied with we will redo the images until the client is happy. *The time for production can vary based on time of year. If the timeline is beyond 7 days we will communicate those delays as soon as possible.

 

STEP 5: NO RISK ESCAPE CLAUSE - If we can not meet the requirements of the client we will refund the purchase price without delay or hassle.* Remember that any photos created during the process remain under copyright protection and the property of www.mysymo.com until the job has been paid and accepted by client. In the event of a refund the client can not use the photos that were created during the process.

 

STEP 6: SAMPLE - After the photography process is completed we will discard your sample.

 

What kind of privacy do I have?

The team at mysymo.com will protect your item’s privacy and will not disclose your information about your name, item, brand or anything else. Your privacy is very important and we will never compromise it.

 

Where is mysymo.com located?

Our company is founded and our headquarters is located in the United States. We do have team members from all over the world including China, Europe, Canada and more. Our global team is committed to helping entrepreneurs around the world.

 

What are the biggest benefits to using the mysymo.com photography services?

 

TIME: The best part of using mysymo.com is to accelerate your time to get high resolution photographs of our product while the item is still in China. Most of the time we can provide photos before you actually receive your shipment. This means you can create your listing, marketing and other creative content even before the item is in stock and ready for sale.

 

COST: The other great benefit is that our service is able to reduce the costs for product photography for most brand owners by 25% to 75%. Especially if you have a lot of items this can be a HUGE savings over the years.


More details
Sample Photo Process Metallic Glossy - 1 ITEM with 9 photos

NOTE: 1 PURCHASED ITEM GETS 9 INDIVIDUAL PHOTOS OF A METALLIC GLOSSY ITEM!

(If you have more than one item then increase the item quantity in the mysymo.com shopping cart.)

 

We'll help you accelerate the speed you receive high resolution photos and almost certainly lower your cost as well.

 

Once you have an approved final sample available or a first item from your production run your factory can send the item to one of our China based locations. (usually takes 1-2 days shipping)

 

Then our team will get the Professional Photography studio to provide you 4 pictures of your item all edited for Amazon standards set from different angles. If you have specific shots you will need to communication any directions you have prior to the photo shoot.

Please note: These are item photographs and not lifestyle images.

 

It is very common for inexpensive photo solutions in the USA to charge $100.00USD-$5000.00 per photo which really adds up quick for 9 photos AND the timing is never as fast as you want.

 

These photos can be done before your product even arrives to Amazon's FBA warehouses.

 

If you have specific shots you want or angles all you need to do is communicate your requirements in the engagement form and we'll translate from English to Chinese.

 

This expedited solution will give you photos 3-5 WEEKS before you normally can produce them.

The studio only speaks Chinese and our team will act as your liason to receive your sample, communicate with studio, hold them to the agreed schedule and produce the photos for your final approval. Typically photos are completed within 7 days of arrival to studio.

 

This streamlined process really can save you a ton of time and energy.

 

You are responsible to ship the samples to our China location.

 

We all know that high quality photography is vital for selling online especially on AmazonWalmart or Ebay

Now you can get that process done before the product ever leaves the country. 

 

(CHINA ORIGIN ITEMS ONLY PLEASE. Items shipped in from outside China will have to hassle with China customs as an imported item and that is not good for anyone. Therefore we only accept items that originate from within China.)

 

This includes up to 30 minutes of SKYPE time for the duration of the project. Extra SKYPE time can be purchased if needed during the project.

 

*Skype time is a maximum allowance. No refunds will be offered if the full skype time is not used.

 

FAQs

What is the Photography Engagement from MySymo?

Private label businesses that develop products in China can produce VERY high quality images that are created inside of China quickly and at very aggressive prices. Entrepreneurs love speed and this process can help brands accelerate their product launch schedules.

 

What services are provided by this engagement?

For each individual product our process will provide 4 different high resolution photographs including all required editing to make the images Amazon complaint.

 

How does the service work?

A customer goes online to www.mysymo.com and then places an order for the Photography engagement. Each engagement provides 4 photos for an individual item. If you have more than one item just order an engagement for each individual item.

 

What does the process look like?

 

STEP 1: SAMPLE - Once you have a sample or a production unit available in China your factory will send using the mail to our address in Guangzhou China. Deliver is fast and relatively inexpensive inside go China typically within 2-3 days.

 

STEP 2: DIRECTION - If you have specific angles you want to direct us to provide simply send any instructions with photographs as examples for guidance.

 

STEP 3: PHOTOGRAPHY - We will then provide the studio the physical item for photography and provide your direction. If you do not have your own directions we will research the best angles and provide those recommendations to the studio.

 

STEP 4: REVIEW & ACCEPT - Normally* within 7 days the studio will provide fully edited photos for client review. If there is a change or something that the client is not satisfied with we will redo the images until the client is happy. *The time for production can vary based on time of year. If the timeline is beyond 7 days we will communicate those delays as soon as possible.

 

STEP 5: NO RISK ESCAPE CLAUSE - If we can not meet the requirements of the client we will refund the purchase price without delay or hassle.* Remember that any photos created during the process remain under copyright protection and the property of www.mysymo.com until the job has been paid and accepted by client. In the event of a refund the client can not use the photos that were created during the process.

 

STEP 6: SAMPLE - After the photography process is completed we will discard your sample.

 

What kind of privacy do I have?

The team at mysymo.com will protect your item’s privacy and will not disclose your information about your name, item, brand or anything else. Your privacy is very important and we will never compromise it.

 

Where is mysymo.com located?

Our company is founded and our headquarters is located in the United States. We do have team members from all over the world including China, Europe, Canada and more. Our global team is committed to helping entrepreneurs around the world.

 

What are the biggest benefits to using the mysymo.com photography services?

 

TIME: The best part of using mysymo.com is to accelerate your time to get high resolution photographs of our product while the item is still in China. Most of the time we can provide photos before you actually receive your shipment. This means you can create your listing, marketing and other creative content even before the item is in stock and ready for sale.

 

COST: The other great benefit is that our service is able to reduce the costs for product photography for most brand owners by 25% to 75%. Especially if you have a lot of items this can be a HUGE savings over the years.


More details
Sample Photo Process Non-Metallic Glossy - 1 ITEM with 4 photos

NOTE: 1 PURCHASED ITEM GETS 4 INDIVIDUAL PHOTOS OF A NON-METALLIC GLOSSY ITEM!

(If you have more than one item then increase the item quantity in the mysymo.com shopping cart.)

 

We'll help you accelerate the speed you receive high resolution photos and almost certainly lower your cost as well.

 

Once you have an approved final sample available or a first item from your production run your factory can send the item to one of our China based locations. (usually takes 1-2 days shipping)

 

Then our team will get the Professional Photography studio to provide you 4 pictures of your item all edited for Amazon standards set from different angles. If you have specific shots you will need to communication any directions you have prior to the photo shoot.

Please note: These are item photographs and not lifestyle images.

 

It is very common for inexpensive photo solutions in the USA to charge $50.00USD-$250.00 per photo which really adds up quick for 4 photos AND the timing is never as fast as you want.

 

These photos can be done before your product even arrives to Amazon's FBA warehouses.

 

If you have specific shots you want or angles all you need to do is communicate your requirements in the engagement form and we'll translate from English to Chinese.

 

This expedited solution will give you photos 3-5 WEEKS before you normally can produce them.

The studio only speaks Chinese and our team will act as your liason to receive your sample, communicate with studio, hold them to the agreed schedule and produce the photos for your final approval. Typically photos are completed within 7 days of arrival to studio.

 

This streamlined process really can save you a ton of time and energy.

 

You are responsible to ship the samples to our China location.

 

We all know that high quality photography is vital for selling online especially on AmazonWalmart or Ebay

Now you can get that process done before the product ever leaves the country. 

 

(CHINA ORIGIN ITEMS ONLY PLEASE. Items shipped in from outside China will have to hassle with China customs as an imported item and that is not good for anyone. Therefore we only accept items that originate from within China.)

 

This includes up to 30 minutes of SKYPE time for the duration of the project. Extra SKYPE time can be purchased if needed during the project.

 

*Skype time is a maximum allowance. No refunds will be offered if the full skype time is not used.

 

FAQs

What is the Photography Engagement from MySymo?

Private label businesses that develop products in China can produce VERY high quality images that are created inside of China quickly and at very aggressive prices. Entrepreneurs love speed and this process can help brands accelerate their product launch schedules.

 

What services are provided by this engagement?

For each individual product our process will provide 4 different high resolution photographs including all required editing to make the images Amazon complaint.

 

How does the service work?

A customer goes online to www.mysymo.com and then places an order for the Photography engagement. Each engagement provides 4 photos for an individual item. If you have more than one item just order an engagement for each individual item.

 

What does the process look like?

 

STEP 1: SAMPLE - Once you have a sample or a production unit available in China your factory will send using the mail to our address in Guangzhou China. Deliver is fast and relatively inexpensive inside go China typically within 2-3 days.

 

STEP 2: DIRECTION - If you have specific angles you want to direct us to provide simply send any instructions with photographs as examples for guidance.

 

STEP 3: PHOTOGRAPHY - We will then provide the studio the physical item for photography and provide your direction. If you do not have your own directions we will research the best angles and provide those recommendations to the studio.

 

STEP 4: REVIEW & ACCEPT - Normally* within 7 days the studio will provide fully edited photos for client review. If there is a change or something that the client is not satisfied with we will redo the images until the client is happy. *The time for production can vary based on time of year. If the timeline is beyond 7 days we will communicate those delays as soon as possible.

 

STEP 5: NO RISK ESCAPE CLAUSE - If we can not meet the requirements of the client we will refund the purchase price without delay or hassle.* Remember that any photos created during the process remain under copyright protection and the property of www.mysymo.com until the job has been paid and accepted by client. In the event of a refund the client can not use the photos that were created during the process.

 

STEP 6: SAMPLE - After the photography process is completed we will discard your sample.

 

What kind of privacy do I have?

The team at mysymo.com will protect your item’s privacy and will not disclose your information about your name, item, brand or anything else. Your privacy is very important and we will never compromise it.

 

Where is mysymo.com located?

Our company is founded and our headquarters is located in the United States. We do have team members from all over the world including China, Europe, Canada and more. Our global team is committed to helping entrepreneurs around the world.

 

What are the biggest benefits to using the mysymo.com photography services?

 

TIME: The best part of using mysymo.com is to accelerate your time to get high resolution photographs of our product while the item is still in China. Most of the time we can provide photos before you actually receive your shipment. This means you can create your listing, marketing and other creative content even before the item is in stock and ready for sale.

 

COST: The other great benefit is that our service is able to reduce the costs for product photography for most brand owners by 25% to 75%. Especially if you have a lot of items this can be a HUGE savings over the years.


More details
Extra Skype Time 1 HOUR

This engagement is to buy 1 hour of time for a Skype conference with one of the CHINA team members. 

 

The skype call will be coordinated by email, but must be completed on China local time zones to maximize the China team schedule.

If this is not related to an ongoing project the soonest available team member will be assigned.

 

*1 Hour of Skype time is a maximum allowance. No refunds will be offered if the full skype time is not used by customer within 30 days.

 

If you already have an ongoing project we will assign this conference time to your current assigned team member.

More details
Daily Host and Translation Service

CUSTOM HOSTING AND TRANSLATION SERVICE.


This engagement is to buy 1 day of time to host and act as a translator for you on your trip to China with one of the CHINA team members. 

 

The schedule will be coordinated by email or wechat and must be completed on China local time zone to maximize the China team normal schedule.

If this is not related to an ongoing project the most compatible team member will be assigned.

 

If you already have an ongoing project we will try assign this time to your current assigned team member, but availability and schedules may require modifications.


NOTE: Any travel costs for transporation, hotel, meals, or other trip related expenses will be the responsibility of the customer, but will be disclosed ahead of time to the greatest extent possible.

More details
Dispute Mediation Process

This dispute mediation process is for help when you have already placed an order in the past and you are facing some kind of challenge with the supplier.


Sometimes these situations are caused by:

 

  • The factory has delayed the shipment.
  • The factory is non-responsive.
  • The factory is trying to charge more than the pro-forma invoice. 
  • A quality issue has occured post payment and the factory is not cooperating.
  • A factory is harder to work with and you don't understand why.
  • The factory will not agree to new terms and conditions you want to implement.
  • The factory created some defect or problem that you need support on.

 

These situations are often the most difficult to understand and therefore to solve. Because of the cultural differences it is common to find factories at odds with their customers. 

 

If there is a problem and the relationship is not work saving, then move on.

 

But if there are bigger stakes involved it may help to have a mediation process.

 

This is not a legal mediation process, but instead we will follow this procedure:

 

  1. Get a situation report from you the customer
  2. We will then get a situation report from the factory, trading company or other party you have a dispute with.
  3. We will then skype conference with you to evaluate and give our advice and even try to give you odds of resolution based on your demands.
  4. You will then decide what steps to take to resolve the situation based on all available information.
  5. We will then communicate the proposed resolution with the factory and try to broker a deal.
  6. The back and forth may go on for some period of time. We may recommend compromises to each party during this time.
  7. We then will advise of either resolution or failure to resolve if both parties are at an impasse.

 

** WE CAN NOT GUARANTEE A POSITIVE OUTCOME.

 

Despite the unkowns there is no doubt that with an experienced native Chinese speaker and supply chain expert you are far more likley to experience a better result than if you were on your own. 

 

Included herein are 3 hours of Skype Time.

 

*Skype time is a maximum allowance. No refunds will be offered if the full skype time is not used.

More details